Return & Refund Policy

Last Updated: August 15, 2026

At Budget Spending Express we want you to be satisfied with your purchase. If you receive an incorrect, damaged, defective, or otherwise eligible item, we're here to help.

1. Return Window

We accept eligible returns within 30 days of delivery.

To request a return, please contact us within 30 days of the date your order was delivered.

Items returned after the 30-day return period may not be accepted.

2. Return Requirements

To be eligible for a return, the item must:

• Be in its original condition.
• Be unused or unworn.
• Not have scratches, damage, modifications, or signs of misuse.
• Be accompanied by your order number or other valid proof of purchase.

We reserve the right to deny a return if the item does not meet these requirements.

3. Damaged, Defective, or Incorrect Orders

Please inspect your order when it arrives.

If you receive a watch that is damaged, defective, or different from what you ordered, contact us within 7 days of delivery.

Please provide:

• Your order number
• A description of the problem
• Clear photographs or video showing the issue
• Photographs of the packaging when relevant

After reviewing the issue, we may provide a replacement, exchange, or full refund.

If the issue was caused by an error on our part or the item arrived damaged or defective, we will provide instructions for returning the item and, where applicable, cover reasonable return shipping costs.

4. Change-of-Mind Returns

If you simply change your mind about your purchase, order the wrong item, or no longer want the product, you may request a return within 30 days of delivery as long as the item meets all return requirements.

The customer is responsible for return shipping costs for change-of-mind returns.

5. Refunds

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

If approved, your refund will be issued to the original payment method used to make the purchase.

Please allow 5–10 business days for the refund to appear in your account after we process it. Your bank or payment provider may require additional processing time.

Original shipping charges are generally non-refundable unless the return is the result of an error on our part or another circumstance where a refund is required by applicable law.